Exterminator, pest control technician , pest control operator, pest management professional, the bug man. We've been known by many names over the years, but no matter how fancy or foul a name you give us, one thing is for certain, you have to have a knack for the industry. You can hand anyone a B&G sprayer and say go to town, but the pest control industry is so much more. You need an analytical brain and a sharp eye for detail. There are alot of things to consider when faced with an infestation. Customer services, earning the trust of your customer, determining the best and the safest approach to your problem, understanding where the problem may have originated, and sometimes, how to diplomatically ask the customer to do his or her part.
Over the years I've worked for pest control companies, I've owned my own business, worked for Univar, a pest control products supply company, and presently work as a support services manager, where the department of pest control falls under. Just as the names of our professional positions have changed, so has the industry and it's philosophies. I've seen Dursban TC come and go, Baygon bait come, go, and come back, and great chemicals like Termidor come to market. I am sure that there are colleagues out there who have been around since the days of cloridane too. With all these changes one thing has stayed the same. The fact that the pest control industry is a united group of men and woman who really love what they do and, although sometimes under appreciated and under paid, still continue to do a great job to help the public. Hats off to us all!